Stop Firefighting, Start Leading

Every struggling business I walk into has one thing in common: everyone’s busy. Phones ringing, machines breaking, orders running late, customers shouting. The MD is running from one fire to the next - plugging holes, fixing chaos, answering questions they shouldn’t even be involved in. But here’s the real problem: when you’re always fighting fires, you never get to build the fireproof system. And that’s where leadership comes in.