If you're running a blue-collar business, you know the drill. The phone won’t stop ringing, deadlines are brutal, and you’re always three hires short. But here’s the truth: chaos is expensive. And worse, it’s invisible until it's too late. Most distressed businesses I step into have one thing in common: they’re addicted to speed. Rushing to quote. Rushing to deliver. That’s not momentum. That’s mismanagement in disguise.
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